Support

A question or a problem? Write to ruka.agency@gmail.com and we will answer as soon as we can.

Manage or cancel my subscription

In Settings, tap your name, then Subscriptions, then Manu. Cancelling before the free trial ends means you are never charged. Deleting the app does not cancel the subscription.

Get my subscription back on another iPhone

On Manu’s subscription screen, tap “Restore Purchases”, signed in with the same Apple account.

The microphone does not work

In Settings, tap Manu, then turn on Microphone. iOS only asks once.

Delete my data

Everything Manu keeps is on your phone. From Profile you can clear your conversation history, your reviews and what the companion remembers. Deleting the app deletes everything.

Refunds

Purchases are billed by Apple, which handles refunds at reportaproblem.apple.com.